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Cisco SMARTnet with 8x5xSDS HW and Small Business TAC (SMBS)

This service level provides access bug fixes and patches for the device and with support provided by SMB TAC during business hours (week days 9am to 5pm). Subject to fault identification by Cisco (during working hrs week days 9am to 5pm) replacement hardware is shipped on the day of 'fault identification' (this does not provide any timed delivery guarantee).

The list below details all the individual part numbers available at this SMARTnet service/support level. Although it is possible to use this list to find the correct support (service part number) for your device, we instead recommend that you use the search function, which is linked to our Cisco SMARTnet calculator. The support calculator offers a good way to see all the support options available for your device together and demonstrates instantly how changing the support requirements (SLA) impacts on the required service code and pricing.

CON-SMBS-WSC388TLCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48T-L

CON-SMBS-WSC388PECisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48P-E

CON-SMBS-A25SDK9Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5525-SSD120-K9

CON-SMBS-A12SDK9Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5512-SSD120-K9

CON-SMBS-A15SDK8Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5515-SSD120-K8

CON-SMBS-A25SDK8Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5525-SSD120-K8

CON-SMBS-A15SDK9Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5515-SSD120-K9

CON-SMBS-A55SDK8Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5555-2SSD120-K8

CON-SMBS-A45SDK9Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5545-2SSD120-K9

CON-SMBS-ASD120Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5500X-SSD120=, ASA5500X-SSD120

CON-SMBS-A45SDK8Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5545-2SSD120-K8

CON-SMBS-A12SDK8Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5512-SSD120-K8

CON-SMBS-A55SDK9Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : ASA5555-2SSD120-K9

CON-SMBS-RM3KM10Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-RM3000M-10=

CON-SMBS-RM3000MCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-RM3000M=

CON-SMBS-CT576025Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CT5760-25-K9

CON-SMBS-CT576250Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CT5760-250-K9

CON-SMBS-CT576500Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CT5760-500-K9

CON-SMBS-CT5760HACisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CT5760-HA-K9

CON-SMBS-CT576050Cisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CT5760-50-K9

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