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Cisco SMARTnet with 8x5xSDS HW and Small Business TAC (SMBS)

This service level provides access bug fixes and patches for the device and with support provided by SMB TAC during business hours (week days 9am to 5pm). Subject to fault identification by Cisco (during working hrs week days 9am to 5pm) replacement hardware is shipped on the day of 'fault identification' (this does not provide any timed delivery guarantee).

The list below details all the individual part numbers available at this SMARTnet service/support level. Although it is possible to use this list to find the correct support (service part number) for your device, we instead recommend that you use the search function, which is linked to our Cisco SMARTnet calculator. The support calculator offers a good way to see all the support options available for your device together and demonstrates instantly how changing the support requirements (SLA) impacts on the required service code and pricing.

CON-SMBS-AIRCAP7NCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CAP702I-N-K9

CON-SMBS-AIRCAP7QCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CAP702I-Q-K9

CON-SMBS-AIRCAP7ACisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CAP702I-A-K9

CON-SMBS-AIRCAP7ZCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : AIR-CAP702I-Z-K9

CON-SMBS-C1841MSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : C1841-MS, C1841-MS-V2, C1841-MS-V2-RF

CON-SMBS-WSC384TECisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24T-E

CON-SMBS-WSC388FLCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48F-L

CON-SMBS-WSC384PECisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24P-E

CON-SMBS-WSC384TSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24T-S

CON-SMBS-WSC388PSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48P-S

CON-SMBS-WSC388TECisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48T-E

CON-SMBS-WSC388FECisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48F-E

CON-SMBS-WS-C384PSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24P-S

CON-SMBS-WSC24PWSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24PW-S

CON-SMBS-WSC384PLCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24P-L

CON-SMBS-WSC384TLCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-24T-L

CON-SMBS-WSC388TSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48T-S

CON-SMBS-WSC388FSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48F-S

CON-SMBS-WSC48PWSCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48PW-S

CON-SMBS-WSC388PLCisco SMARTnet support at SMBS service level for device(s) below

Device(s) covered : WS-C3850-48P-L

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