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Cisco SMARTnet with IPS + HW with Engineer 24x7x4 (SUO3)

This SMARTnet service level provides your device with continuous IPS signature updates (for Intrusion Prevention System) and access to all major and maintenance releases of Cisco IOS software, support from the Cisco TAC and subject to fault identification by Cisco, replacement hardware delivered in 4hrs every day including weekends. Where replaced hardware will be installed by a Cisco qualified engineer at the site named on the SMARTnet contract corresponding to where the device is located.

The list below details all the individual part numbers available at this SMARTnet service/support level. Although it is possible to use this list to find the correct support (service part number) for your device, we instead recommend that you use the search function, which is linked to our Cisco SMARTnet calculator. The support calculator offers a good way to see all the support options available for your device together and demonstrates instantly how changing the support requirements (SLA) impacts on the required service code and pricing.

CON-SUO3-C819H4GVCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : C819HG-4G-V-K9

CON-SUO3-6503E1GPCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6503E-S32P-GE

CON-SUO3-H6509Cisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : HPC-E-6509

CON-SUO3-09ES2T08Cisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : VS-C6509E-S2T-6908

CON-SUO3-6509E10PCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6509E-S32P10GE

CON-SUO3-C6509E1SCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6509E-1S720-SA

CON-SUO3-BN09E1GCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : BSN09E-VS720-1G

CON-SUO3-WSC6EPF2Cisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6506-E-PFC2

CON-SUO3-H6503Cisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : HPC-E-6503

CON-SUO3-C6506E1SCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6506E-1S720-SA

CON-SUO3-6504E1GPCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6504E-S32P-GE

CON-SUO3-6504E10PCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6504E-S32P10GE

CON-SUO3-BN09E10GCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : BSN09E-VS720-10G

CON-SUO3-65131GEPCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6513-S32P-GE

CON-SUO3-6504EVSSCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6504-E-6716-K9

CON-SUO3-WS65EPF2Cisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6509-E-PFC2

CON-SUO3-6506E1GPCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6506E-S32P-GE

CON-SUO3-6503E10PCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6503E-S32P10GE

CON-SUO3-651310GPCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6513-S32P10GE

CON-SUO3-C6509E2SCisco SMARTnet support at SUO3 service level for device(s) below

Device(s) covered : WS-C6509E-2S720-SA

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