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Cisco SMARTnet for Essential UC Software and 8x5xNBD HW (ECD)

This service level provides software maintenance (minor software updates) and access to online resources via the knowledge base on cisco.com. Technical support is provided 24x7 direct from the Cisco TAC. Subject to fault identification by Cisco (during working hrs week days 9am to 5pm), the replacement hardware will be delivered by the next business day.

The list below details all the individual part numbers available at this SMARTnet service/support level. Although it is possible to use this list to find the correct support (service part number) for your device, we instead recommend that you use the search function, which is linked to our Cisco SMARTnet calculator. The support calculator offers a good way to see all the support options available for your device together and demonstrates instantly how changing the support requirements (SLA) impacts on the required service code and pricing.

CON-ECD-M7828WLCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : MCS7828I4-K9-WL

CON-ECD-DEVANLECisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-PUDEVBECisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-MCSI4-B7Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-M7828IK9Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-WKSPBDGWCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-502950DCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : CM5.0-K9-PE2950D

CON-ECD-50380G5Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : CM5.0-K9-380G5D, CM5.0-K9-380G5

CON-ECD-50380G5DCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : CM5.0-K9-380G5D

CON-ECD-CMX3650Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : CM5.0-K9-X3650D, CM5.0-K9-X3650

CON-ECD-CMX3650DCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : CM5.0-K9-X3650D

CON-ECD-NAMASVRCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : NAM-ASVSVR

CON-ECD-MCS7828ICisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-MCS7828HCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-828I3BE7Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-CUCM7BECisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-828H3BE7Cisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-ECD-NAMIPCC1LCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : NAM-HIPCC1CPS-L

CON-ECD-CPST1LCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : NAM-ASVCPS-T1-L

CON-ECD-CMBE750UCisco SMARTnet support at ECD service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

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