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Cisco SMARTnet for Essential UC SW and 24x7x4 HW with Engineer (EC4P)

This service level provides software maintenance (minor software updates) and access to online resources via the knowledge base on cisco.com. Technical support is provided 24x7 direct from the Cisco TAC. Subject to fault identification by Cisco, the replacement hardware will be delivered within 4 hrs on that day. Where replaced hardware will be installed by a Cisco qualified engineer at the site named on the SMARTnet contract corresponding to where the device is located.

The list below details all the individual part numbers available at this SMARTnet service/support level. Although it is possible to use this list to find the correct support (service part number) for your device, we instead recommend that you use the search function, which is linked to our Cisco SMARTnet calculator. The support calculator offers a good way to see all the support options available for your device together and demonstrates instantly how changing the support requirements (SLA) impacts on the required service code and pricing.

CON-EC4P-MCS78281Cisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LCMBE5KUCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-BAS2ENHCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LCMBEESSCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-UCXN8ADCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LICANUPGCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-MCS7828KCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : MCS7828I4-K9-WL8

CON-EC4P-LICBEPUBCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LBEPBIPDCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-MIGBEIPDCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-CUCM8EBUCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LBEBASUCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-UNIFCMBECisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LICBEENHCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-7828I4BECisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LBEANLGDCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-MIGBEANLCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-UCMBEBASCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-UCMBEENHCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

CON-EC4P-LCMBEBASCisco SMARTnet support at EC4P service level for device(s) below

Device(s) covered : No device list is currently available for this support code/service.

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